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Reflecting On The Journey Of Aptus Plumbing & Gas

09 Jun 2021

 by Brett Mulhall

Here at Aptus Plumbing & Gas, we've got a very specific vision of the work we'd like our team to undertake. We know exactly how we'd like to treat our customers and how to treat our staff, and to help make that vision easier to understand, we've gotten the team together to make a stunning video that you can see here.

This video was a chance for us to sit down and vocalise what makes Aptus Plumbing & Gas stand out from the competition. We considered quite a few ideas, but ultimately, we decided that the Aptus Plumbing & Gas difference comes down to our core principles: professionalism, integrity, thoroughness, and honesty. These values factor into everything our team does, from putting on our uniforms first thing in the morning to shaking your hand on the way out of the job site, and everything in between.

We also took this opportunity to reflect on the initial values that we built Aptus Plumbing & Gas on, which we found where just as relevant today as when we first started our journey. Our team of plumbers was founded on the basis of providing customers with stellar communication, outstanding pricing, and, of course, a high-quality result that just couldn't be beaten. More than twenty years later, we think we're still doing a pretty good job of hitting all three targets.

Most of all, making this video allowed us to slow down and reflect on the journey that Aptus Plumbing & Gas has undertaken as a whole. While our team has grown, while our service areas have expanded, and while the tools we use today are a little different to the ones we had when Aptus Plumbing & Gas was founded, we're still doing the same thing today as we were all the way back then: we're providing customers with a high-quality product, at a decent cost, in a timely manner. No matter how much has changed, we're confident that will always stay the same.

If you or anyone you know is having a problem with your plumbing in Brisbane, please do not hesitate to reach out to our outstanding team on (07) 3205 1991. We'd be more than happy to help you.


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Catherine McLeod
20 Jun 2025
Verified

The service we received was fantastic. The boys were friendly to deal with and did a brilliant job and it was quick and efficient. They did everything possible to assist us with our new hot water syst... more

Ryn
13 Jun 2025
Verified

This is the third time we have gone with Aptus, and for good reason. Tyler and his off aider did an amazing job installing our garden pump and removing an old solar heart off our roof. The installatio... more

Isaac Kirsch
13 Jun 2025
Verified

Aptus were prompt, efficient and professional. During a new retaining wall construction I uncovered the house water main feed. Called several plumbers but Aptus were the only ones able to come out sam... more

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